Please allow 3–5 business days for order processing, and additional time for transit to your location after shipping.

If you encounter any issues with your order, please reach out to our dedicated Customer Service team at support@matrescenceskn.com.

Email us at support@matrescenceskin.com as soon as possible. We’ll do our best to accommodate changes before your order ships.

We want you to love your products. If you're not completely satisfied, you can return unopened or gently used items within 30 days of delivery. Email us at support@matrescenceskin.com within 30 days of receipt.
Note: We do monitor this activity for misuse of the policy.

Not at all. While our formulas are designed with pregnancy and postpartum in mind, they’re safe, effective, and supportive for anyone navigating hormonal changes or simply seeking clean, high-performance skincare. Whether you're preconception, perimenopausal, or prioritizing your wellness, Matrescence meets you where you are.

We hear you. Our products are free from synthetic fragrance and designed with scent sensitivity in mind. We use only gentle, naturally derived botanicals that are subtle and soothing—even for those experiencing nausea or heightened sensitivity.

We use certified organic botanicals, and our entire line is entirely plant-based and cruelty-free. We also prioritize ethical sourcing and clean, small-batch production to preserve the integrity of each formula.

For best results, we recommend using our products within 6 months of opening. All items are crafted in small batches to ensure peak freshness and effectiveness for up to 12 months unopened.